All Devices |
All models |
Your cursor stops moving or clicking for several seconds when using Adobe Photoshop for long periods.
We are working closely with Adobe to resolve this issue.
|
5922 |
Pen Displays |
All models |
After logging in, a spinning color wheel prevents you from using your Wacom device.
What you can do about it while we fix it: Wait about a minute and your device will be usable again.
|
5916 |
Pen Tablet |
CTL-4100WL |
Wacom Intuos S BT (2018) is not mapping to an iPad using the sidecar display feature on macOS M1.
What you can do about it while we fix it: Place your iPad on the right side of your primary display.
|
5524 |
Pen Displays |
All models |
You cannot calibrate your pen display when using a Mac Studio in some configurations.
What you can do about it while we fix it: Uninstall the current driver then install the 6.3.44-2 driver.
|
5359 |
All Devices |
All models |
The Scroll and Pan/Zoom features do not work when assigned to an ExpressKey Remote button.
What you can do about it while we fix it: Set a pen button or ExpressKey to “Scroll” or "Pan/Zoom".
|
5244 |
Pen Tablets |
PTH-460 PTH-660 PTH-860 |
A four-finger left/right swipe to switch applications does not work.
What you can do about it while we fix it: Set a pen button or ExpressKey to “Switch Application”.
|
5086 |
All Devices |
All models |
Mission Control shortcuts (Control + Up Arrow, for example) are not working when assigned to tablet buttons such as ExpressKeys.
What you can do about it while we fix it: Go to System Preferences > Mission Control and change the Mission Control shortcut to F12 (for example) and then assign F12 to an ExpressKey.
|
5084 |
All Devices |
All models |
Using the pen tip to click in Telestream ScreenFlow, Apple Photo, Unity (2019, 2021), or JetBrains Rider (2020) drags instead of performing the intended click.
What you can do about it while we fix it: Uninstall the current driver then install the 6.3.42 driver.
|
4854 |
Cintiq Pro |
DTH-1620 |
After enabling and then disabling Tablet mode on a Cintiq Pro 16 and restarting the computer, touch functionality stops working.
What you can do about it while we fix it: Restarting the computer a second time resolves the issue.
|
4041 |
Did you notice an issue that you want to tell us about? Let us know! |