macOS 6.4.3-2 Release Notes

Created for Ventura (13), Monterey (12), Big Sur (11), Catalina (10.15)

Compatible products
Wacom One 12DTC121
Wacom One 13 touchDTH134
Wacom Signature Display 12DTC121W5Z
Wacom Signature Display 13DTH134W5Z
Wacom One SCTC4110WL
Wacom One MCTC6110WL
Wacom Cintiq Pro 27DTH271
Wacom OneDTC133
Wacom MobileStudio ProDTH-W1320, W1321, W1620, W1621
Wacom Cintiq ProDTH-1320, 1620, DTK-2420, DTH-2420, 3220
Wacom Cintiq Pro 16DTH167
Wacom Cintiq 16DTK-1660, 1661
Wacom Cintiq 22DTK-2260, 2261
Wacom Intuos ProPTH-460, 660, 860
One by WacomCTL-471, 472, 671, 672
IntuosCTL and CTH-490, 690
Intuos 4 XLPTK-1240
Intuos ProPTH-451, 651, 851
Wacom IntuosCTL-4100, 4100WL, 6100, 6100WL
Cintiq 13HDDTK and DTH-1300
Cintiq 22HDDTK and DTH-2200
Cintiq 27QHDDTK and DTH-2700
Cintiq Companion 2DTH-W1310
Wacom Cintiq Pro EngineDPM-W1000
ExpressKey RemoteEKR-100
Driver 6.4.3-2 for macOS
Released on August 9, 2023
What's new
  • Support for four new Wacom pen displays:
    • Wacom One 12 (DTC121)
    • Wacom One 13 touch (DTH134)
    • Wacom Signature Display 12 (DTC121W5Z)
    • Wacom Signature Display 13 (DTH134W5Z)

  • Support for two new Wacom pen tablets:
    • Wacom One S (CTC4110WL)
    • Wacom One M (CTC6110WL)

  • Pen-tip-to-cursor alignment is now supported in the Advanced Pen settings section of Wacom Center.
  • Backup & restore is now supported under Global settings in Wacom Center.
  • The "Cintiq Pro modifiers" Grid panel has been renamed "Pen display modifiers" in On-screen shortcuts.
  • We improved the general usability of Wacom Center, including making software offers easier to access.
  • We also improved the detection and reporting of internet connection issues in Wacom Center.

If you need assistance enabling specific macOS Security & Privacy settings so that the Wacom driver works properly, see these instructions for details.

Resolved Issues
Affected Fixed
All Devices All models The Japanese Wacom eStore will open correctly when accessing it from Wacom Center. 7739
All Devices All models When using a device that is not yet fully supported by Wacom Center, clicking on a settings link (Pen settings, ExpressKey settings, etc.), will now open Wacom Tablet Properties as expected. 7682
All Devices All models The tutorial link (under the Help & support icon) will correctly open the tutorial page for the Cintiq Pro 27. 7635
Pen Displays DTH271 You can now resize the Wacom Center application when Advanced Pen settings is open. 7259
All Devices All models Panning in Premiere Pro no longer produces an "H" character in an open text field. 5381
All Devices All models After a driver installation, your pen will perform a “click” as expected when you tap it to your Wacom device. 5194
Known Issues
Affected What you can expect
All Devices All models

If two versions of the same application with the same executable name (e.g. com.adobe.Photoshop) are installed on your Mac, you will not be able to create unique application-specific settings for each version of the application.

What you can do about it while we fix it: If you deleted the previous version of the application on installation and you want to create application-specific settings unique to the newer version: Open Wacom Center, select the Settings icon and click Reset all settings. Then create the new application-specific settings. (Note that you cannot restore your application-specific settings using a backup file).

If you kept both versions of the application on your computer, there is no workaround.

Pen tablets PTH-460 PTH-660 PTH-860

An intermittent issue with the pen not working properly after a driver restart has been fixed in most scenarios, but remains in others.

We are working to fix this issue.

All Devices All models

In a PDF, when your pen tip hovers over the "Move to" dialogue box, a buzzing noise can be heard.

What you can do about it while we fix it: Instead of using your pen, use either the tablet's touch input, or a different pointing device. If the pen is used by mistake, pressing "Esc" will close the dialogue window and the pen will work as expected.

All Devices All models

The cursor may stop moving in some applications during periods of high CPU load.

What you can do about it while we fix it: Reset all settings for your device(s) in the Global settings section of Wacom Center.

All Devices All models

Mission Control shortcuts (Control + Up Arrow, for example) are not working when assigned to tablet buttons such as ExpressKeys.

We are working to fix this issue.

Cintiq Pro DTH-1620

After enabling and then disabling Tablet mode on a Cintiq Pro 16 and restarting the computer, touch functionality stops working.

What you can do about it while we fix it: Restarting the computer a second time resolves the issue.

Did you notice an issue that you want to tell us about? Let us know!