macOS 6.4.2-4 Release Notes

Created for Ventura (13), Monterey (12), Big Sur (11), Catalina (10.15)

Compatible products
Wacom Cintiq Pro 27DTH271
Wacom OneDTC133
Wacom MobileStudio ProDTH-W1320, W1321, W1620, W1621
Wacom Cintiq ProDTH-1320, 1620, DTK-2420, DTH-2420, 3220
Wacom Cintiq Pro 16DTH167
Wacom Cintiq 16DTK-1660, 1661
Wacom Cintiq 22DTK-2260, 2261
Wacom Intuos ProPTH-460, 660, 860
One by WacomCTL-471, 472, 671, 672
IntuosCTL and CTH-490, 690
Intuos 4 XLPTK-1240
Intuos ProPTH-451, 651, 851
Wacom IntuosCTL-4100, 4100WL, 6100, 6100WL
Cintiq 13HDDTK and DTH-1300
Cintiq 22HDDTK and DTH-2200
Cintiq 27QHDDTK and DTH-2700
Cintiq Companion 2DTH-W1310
Wacom Cintiq Pro EngineDPM-W1000
ExpressKey RemoteEKR-100
Driver 6.4.2-4 for macOS
Released on June 6, 2023
What's new
  • Helpful educational videos added to Wacom Center for specific devices.
  • Tooltips added to a variety of features in Wacom Center.
  • Refinements to palm rejection when the pen is in proximity to the Wacom device.
  • Please note: this driver no longer supports the DTU-1031 Pen Display. For the latest driver that supports this product, please download and install the 6.4.1-2 driver.

If you need assistance enabling specific macOS Security & Privacy settings so that the Wacom driver works properly, see these instructions for details.

Resolved Issues
Affected Fixed
All Devices All models The Tablet Driver Privacy Notice in non-English languages will now open correctly in Wacom Center. 7767
Pen Displays Cintiq Pro 27 We made changes to support firmware updates for the Cintiq Pro 27. 7742
All Devices All models We improved the security of the macOS driver installation. 7601
Pen Displays All models Wacom Display Settings will now recognize your Wacom device when using a Mac with an M2 Pro or M2 Max chip. 7371
Pen Tablets CTL-4100WL The correct device image will now display in Wacom Center when you connect the Wacom Intuos to your computer using Bluetooth. 7370
All Devices All models The cursor will no longer stop moving when changing windows in certain applications. 7295
Pen Displays All models After logging in, you will immediately be able to work on your Wacom device; a spinning color wheel will no longer cause a delay. 5916
Known Issues
Affected What you can expect
All Devices All models

If two versions of the same application with the same executable name (e.g. Photoshop.exe) are installed on your Mac, you will not be able to create unique application-specific settings for each version of the application.

What you can do about it while we fix it: If you deleted the previous version of the application on installation and you want to create application-specific settings unique to the newer version: Open Wacom Center, select the Settings icon and click Reset all settings. Then create the new application-specific settings. (Note that you cannot restore your application-specific settings using a backup file).

If you kept both versions of the application on your computer, there is no workaround.

Pen tablets PTH-460 PTH-660 PTH-860

An intermittent issue with the pen not working properly after a driver restart has been fixed in some scenarios, but remains in others.

We are working to fix this issue.

All Devices All models

In a PDF, when your pen tip hovers over the "Move to" dialogue box, a buzzing noise can be heard.

What you can do about it while we fix it: Instead of using your pen, use either the tablet's touch input, or a different pointing device. If the pen is used by mistake, pressing "Esc" will close the dialogue window and the pen will work as expected.

Pen Tablet CTL-4100WL

Wacom Intuos S BT (2018) is not mapping to an iPad using the sidecar display feature on macOS M1.

What you can do about it while we fix it: Place your iPad on the right side of your primary display.

All Devices All models

Right after a driver installation, the pen will intermittently not perform a “click” when you tap it to your Wacom device.

What you can do about it while we fix it: Restart your computer.

All Devices All models

Mission Control shortcuts (Control + Up Arrow, for example) are not working when assigned to tablet buttons such as ExpressKeys.

What you can do about it while we fix it: Go to System Preferences > Mission Control and change the Mission Control shortcut to F12 (for example) and then assign F12 to an ExpressKey.

All Devices All models

Using the pen tip to click in Telestream ScreenFlow, Apple Photo, Unity (2019, 2021), or JetBrains Rider (2020) drags instead of performing the intended click.

What you can do about it while we fix it: Uninstall the current driver then install the 6.3.42 driver. (Note: the 6.3.42 driver does not support macOS 13 Ventura.)

Cintiq Pro DTH-1620

After enabling and then disabling Tablet mode on a Cintiq Pro 16 and restarting the computer, touch functionality stops working.

What you can do about it while we fix it: Restarting the computer a second time resolves the issue.

Did you notice an issue that you want to tell us about? Let us know!