Windows 6.4.2-3 Release Notes

Created for Windows 11, 10, 8, and 7 (64-bit)

Compatible products
Wacom Cintiq Pro 27DTH271
Wacom OneDTC133
Wacom MobileStudio ProDTH-W1320, W1321, W1620, W1621
Wacom Cintiq ProDTH-1320, 1620, DTK-2420, DTH-2420, 3220
Wacom Cintiq Pro 16DTH167
Wacom Cintiq 16DTK-1660, 1661
Wacom Cintiq 22DTK-2260, 2261
Wacom Intuos ProPTH-460, 660, 860
One by WacomCTL-471, 472, 671, 672
IntuosCTL and CTH-490, 690
Intuos 4 XLPTK-1240
Intuos ProPTH-451, 651, 851
Wacom IntuosCTL-4100, 4100WL, 6100, 6100WL
Cintiq 13HDDTK and DTH-1300
Cintiq 22HDDTK and DTH-2200
Cintiq 27QHDDTK and DTH-2700
Cintiq Companion 2DTH-W1310
Wacom Cintiq Pro EngineDPM-W1000
ExpressKey RemoteEKR-100
Driver 6.4.2-3 for Windows
Released on May 15, 2023
What's new
  • Helpful educational videos added to Wacom Center for specific devices.
  • Quick help bar tips added to a variety of features in Wacom Center.
  • Refinements to palm rejection when the pen is in proximity to the Wacom device.
  • Please note: this driver no longer supports the DTU-1031 Pen Display. For the latest driver that supports this product, please download and install the 6.4.1-3 driver.
Resolved Issues
Affected Fixed
All Devices All models We updated the driver to fix a potential Windows security vulnerability. 6850
All Devices All models The End User License Agreement (EULA) text will now display correctly in all languages. 7734
Known Issues
Affected What you can expect
All Devices All models

There is a mapping issue present in certain video applications.

What you can do about it while we fix it: Use Display toggle to return to the correct mapping.

Pen Display DTH271

Touch will sometimes map to the incorrect display when using the Cintiq Pro 27 with two or more displays.

What you can do about it while we fix it: Press Windows + R to open the Windows Run... dialog. Enter "multidigimon -touch" without quotes and then follow the on-screen Windows prompts to help it map touch inputs to the correct displays.

Pen Tablets All models

Settings view is smaller on high resolution displays.

We are working to find a solution.

Did you notice an issue that you want to tell us about? Let us know!