Windows 6.4.1-3 Release Notes

Created for Windows 11, 10, 8, and 7 (64-bit)

Compatible products
Wacom Cintiq Pro 27DTH271
Wacom OneDTC133
Wacom MobileStudio ProDTH-W1320, W1321, W1620, W1621
Wacom Cintiq ProDTH-1320, 1620, DTK-2420, DTH-2420, 3220
Wacom Cintiq Pro 16DTH167
Wacom Cintiq 16DTK-1660, 1661
Wacom Cintiq 22DTK-2260, 2261
Wacom Intuos ProPTH-460, 660, 860
One by WacomCTL-471, 472, 671, 672
IntuosCTL and CTH-490, 690
Intuos 4 XLPTK-1240
Intuos ProPTH-451, 651, 851
Wacom IntuosCTL-4100, 4100WL, 6100, 6100WL
Cintiq 13HDDTK and DTH-1300
Cintiq 22HDDTK and DTH-2200
Cintiq 27QHDDTK and DTH-2700
Cintiq Companion 2DTH-W1310
Wacom Cintiq Pro EngineDPM-W1000
ExpressKey RemoteEKR-100
Driver 6.4.1-3 for Windows
Released on January 24, 2023
What's new in 6.4.1
  • A new registration banner in Wacom Center to help you register your device and access software offers.
  • Improved support for Capture One, Shapr3D, and TopHatch's Concepts applications.
  • You can now use Wacom Tablet Properties to calibrate your Cintiq Pro 27 pen and make other customizations.
  • You can now access the Weixin and Bilibili social media site links when running Wacom Center in Simplified Chinese.
  • Translation improvements in Wacom Center.
Resolved Issues
Affected Fixed
All Devices All models We fixed an issue that was causing Autodesk's Maya and 3ds Max applications to crash with the 6.4.1-2 driver installed. 7285
Known Issues
Affected What you can expect
All Devices All models

There is a mapping issue present in certain video applications.

What you can do about it while we fix it: Use Display toggle to return to the correct mapping.

Pen Display DTH271

Touch will sometimes map to the incorrect display when using the Cintiq Pro 27 with two or more displays.

What you can do about it while we fix it: Press Windows + R to open the Windows Run... dialog. Enter "multidigimon -touch" without quotes and then follow the on-screen Windows prompts to help it map touch inputs to the correct displays.

Pen Tablets All models

Settings view is smaller on high resolution displays.

We are working to find a solution.

Cintiq Pro DTH-1320

After using Tablet Mode, when you switch back to Display Mode, the pen does not correctly map back onto the Cintiq Pro, but continues to map to the display screen(s).

What you can do about it while we fix it: There is a Monitor drop-down menu in the Wacom Tablet Properties Calibration tab. Select the Cintiq Pro from the drop-down list. Alternatively, you can disconnect the Cintiq Pro from the computer and then reconnect. Or, you can restart the Cintiq Pro.

Did you notice an issue that you want to tell us about? Let us know!