6.3.37 Release Notes

Windows

Created for Windows 10, 8, and 7 (Windows 10 S is not supported)

Driver 6.3.37-3 Release Notes

Driver 6.3.37-2 Release Notes

Compatible products
Wacom MobileStudio ProDTH-W1320, W1321, W1620, W1621
Wacom Cintiq ProDTH-1320, 1620, DTK-2420 and DTH-2420
Wacom Cintiq 16DTK-1660, 1661
Wacom Cintiq 22DTK-2260, 2261
Wacom Intuos ProPTH-460, 660, 860
One by WacomCTL-471, 472, 671, 672
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Wacom IntuosCTL-4100, 4100WL, 6100, 6100WL
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
Wacom Cintiq Pro EngineDPM-W1000
ExpressKey RemoteEKR-100
DTU-1031
DTU-1031X
DTU-1141
DTU-1152
DTK-1651
DTK-1660E
DTK-2241
DTH-2242
DTK-2451
DTH-2452
What's new in 6.3.37

Fine-tuned a variety of behind-the-scenes features to improve the customer experience.

  • More seamless sharing of driver settings across multiple tablets of the same type.
  • Refined Wacom Experience Program data to better inform new product development.
  • Improved access to tutorial videos within the Wacom Desktop Center.
  • Improved a variety of keyboard and touch functions on third-party applications.
Driver 6.3.37-3 for Windows
Released on October 21, 2019
Resolved Issues
AffectedFixed
Pen Tablets PTK-440, 640, 840, 1240

CTL-4100, 6100
We fixed an issue that caused devices to shut off after 30 seconds of inactivity. 3530
Pen Displays All models We resolved an issue in which touch was not working after a device went to sleep with the pen kept in range. 3383
Known Issues
AffectedWhat you can expect
Cintiq Pro DTH-1320, 1620

After using Tablet Mode, when you switch back to Display Mode, the pen does not correctly map back onto the Cintiq Pro, but continues to map to the display screen(s).

What you can do about it while we fix it: Disconnect the display screen from the Cintiq Pro and then reconnect. Restarting the Cintiq Pro also works.

3479
Intuos Pro PTH-451, 651, 851

In Wireless mode on Windows 7 the pen will occasionally jump to the top left of your monitor.

What you can do about it while we fix it: Connect the tablet via the USB cable if you experience this problem.

321
Did you notice an issue that you want to tell us about? Let us know!
Driver 6.3.37-2 for Windows
Released on October 14, 2019
Resolved Issues
AffectedFixed
All Devices All models We fixed an issue with touch gestures not responding smoothly when using zoom, pan and scroll in Adobe Illustrator and with pan in Adobe Lightroom Classic. 3312

3313
All Devices All models We improved the pen pressure response on newer 4k and 8k pressure tablets to make it easier to reach maximum pressure. 1127

3356
All Devices All models We fixed an issue with unsupported languages causing the Wacom Desktop Center (WDC) to crash. The WDC will use English if an unsupported language is detected. 3417
All Devices All models We added an incremental scroll function to the left/right arrow keys in Anime Studio, allowing you to cycle through an animation timeline one frame at a time. 1528
All Devices All models Microsoft released an optional Windows update - KB4517211 - that reverses a pen cursor behavior change. See Wacom Support for more details. n/a
Known Issues
AffectedWhat you can expect
Cintiq Pro DTH-1320, 1620

After using Tablet Mode, when you switch back to Display Mode, the pen does not correctly map back onto the Cintiq Pro, but continues to map to the display screen(s).

What you can do about it while we fix it: Disconnect the display screen from the Cintiq Pro and then reconnect. Restarting the Cintiq Pro also works.

3479
Intuos Pro PTH-451, 651, 851

In Wireless mode on Windows 7 the pen will occasionally jump to the top left of your monitor.

What you can do about it while we fix it: Connect the tablet via the USB cable if you experience this problem.

321
Did you notice an issue that you want to tell us about? Let us know!