6.3.24 Release Notes


Created for Windows 10, 8, and 7 (Windows 10 S is not supported)

Driver 6.3.24-2 Release Notes

Driver 6.3.24-5 Release Notes

Compatible products
Wacom MobileStudio ProDTH-W1320, W1620
Wacom Cintiq ProDTH-1320, 1620
Wacom Intuos ProPTH-660, 860
One by WacomCTL-472/CTL-672
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
ExpressKey RemoteEKR-100
What's new in 6.3.24


To help you find answers to your questions faster, our team updated some of the most essential user help topics:

  • Clear explanations of your options for mapping in the Map your device to your monitor topics
  • Better organization of Application Specific settings help topics
  • Simple suggestions for testing your tools in the Test topics
Driver 6.3.24-5 for Windows
Released on September 18, 2017
Resolved Issues
Wacom Intuos Pro PTH-660, 860 We resolved an issue where occasionally on start-up the Wacom Intuos Pro Pen would not be recognized. 893, 941
All pen displays DTK/DTH-1152, 1300, A1300, W1300, W1310, 1320, W1320, 1620, W1620, 2200, 2242, 2400, 2700 We fixed an issue where the pen may not map correctly at start-up on machines with certain graphics HW. This fix also addresses an issue where the display menu in the calibration dialog may be empty. 894
Known Issues
AffectedWhat you can expect
All pen displays with touch DTH-1152, 1300, A1300, W1300, W1310, 1320, W1320, 1620, W1620, 2200, 2242, 2400, 2700 Touch functionality might map to the wrong display screen. What we are doing about it: We are currently working with Microsoft to resolve this issue. In the meantime, you can correct touch mapping in the Windows Control Panel.
  1. Open the Windows Control Panel.
  2. Select Tablet PC Settings.
  3. On the Display tab under Configure, click Setup.
  4. Select Touch input and follow the instructions on your screen.
Did you notice an issue that you want to tell us about? Let us know!
Driver 6.3.24-2 for Windows
Released on August 31, 2017
Resolved Issues
Wacom Intuos ProPTH-660, 860If you have auto logon turned on while a Wacom Intuos Pro is attached to your computer, you should no longer get The tablet driver is not responding error message when you restart.686, 791, 800
All devicesAll modelsWe fixed issues related to assigning and entering keystrokes, such as Esc and Shift, in the Define Keystroke window.699, 781, 788