6.3.22 Release Notes

Windows

Created for Windows 10, 8, and 7

Driver 6.3.22-5 Release Notes

Driver 6.3.22-6 Release Notes

Compatible products
Wacom MobileStudio ProDTH-W1320, W1620
Wacom Cintiq ProDTH-1320, 1620
Wacom Intuos ProPTH-660, 860
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
ExpressKey RemoteEKR-100
DTU-1031
DTU-1031X
DTU-1141
DTU-1631
DTK-1651
DTU-1931
DTU-2231
DTK-2241
DTH-2242
 
What's new in 6.3.22

NEW MODE FOR WACOM CINTIQ PRO

When you prefer to view your work on your computer monitor while you are working on your device, you can easily switch to Tablet mode by tapping the Tablet Mode touch key. When you want to view your work on your device again, tap the Tablet Mode touch key to switch back.

 

NEW FEATURES FOR MOBILESTUDIO PRO AND CINTIQ COMPANION 2

We added Display Toggle and Precision Mode to MobileStudio Pro and Cintiq Companion 2 to give you greater control over your work environment and make your workflow faster.

 

USER HELP UPDATES

To help you find answers to your questions faster, our team updated some of the most essential user help topics:

  • On-Screen Controls
  • Display Toggle for pen tablets
  • Tablet mode for Wacom Cintiq Pro
  • Paper sketching for Wacom Intuos Pro
  • Wireless connection information for Wacom Intuos Pro
 

TRANSLATION IMPROVEMENTS

We want your experience with the Wacom Desktop Center to be clear and easy, so our team worked to improve the translations of the Wacom Desktop Center, making it as accurate as possible in every language that we serve.

Updated Firmware
AffectedCheck Updates in Wacom Desktop Center to install the firmware
Released June 22, 2017Wacom Cintiq ProDTH-1320, 1620The updated firmware fixes the wavy line issue that might have occurred when you were using the Pro Pen 2.
Released June 9, 2017Wacom Intuos ProPTH-660, 860The updated firmware improves the Bluetooth connectivity and related functionality, as well as resolves issues that occurred when you would drag items out of the active area.
Driver 6.3.22-6 for Windows
Released on June 1, 2017

Release notes updated on June 1, 2017

 
Resolved Issues
AffectedFixed
All devicesAll modelsWindows 7, 8, 10We resolved an issue where your device might not work as expected after installing the driver version 6.3.22-5. You might have received these error messages:
  • The application was unable to start correctly (0xc000007b).
  • The program can't start because MSVCR100.dll is missing from your computer.
487
 
Known Issues
Did you notice an issue that you want to tell us about? Let us know!
 
Driver 6.3.22-5 for Windows
Released on May 24, 2017

Release notes updated on May 24, 2017

 
Resolved Issues
AffectedFixed
Cintiq 27QHDDTK and DTH-2700Windows 7We resolved an issue where you could not zoom and rotate.81
Cintiq 27QHDDTK and DTH-2700Windows 10We resolved an issue where touch would occasionally stop working.189
All devicesAll modelsWindows 10We resolved an issue where touch would occasionally turn off, and you were unable to turn it back on again.216
All devicesAll modelsWindows 10 and 8We resolved an issue where your device would not appear in the Wacom Desktop Center.243
Wacom Intuos Pro, Intuos Pro, Intuos 5, Intuos 4, Intuos

CTL-480, 490, 680, 690

CTH-480, 490, 680, 690

PTH-450, 451, 650, 651, 660, 850, 851, 860

PTK-440, 450, 640, 650, 840, 1240, 540WL		Windows 8We resolved an issue where ExpressKeys that you assigned to scroll or zoom would not work in Sketchbook.247
Wacom Intuos ProPTH-660, 860Windows 10We resolved an issue where a notification would sound and a desktop message would appear repeatedly while your device was plugged in to your computer and the Wacom Desktop Center was open.305
Wacom Intuos Pro, Intuos Pro, Intuos 5, Intuos 4, Intuos

CTL-480, 490, 680, 690

CTH-480, 490, 680, 690

PTH-450, 451, 650, 651, 660, 850, 851, 860

PTK-440, 450, 640, 650, 840, 1240, 540WL		Windows 32-bit systemsWe resolved an issue where your cursor would not move while you were using touch.359
Wacom Intuos ProPTH-660, 860Windows 8We resolved an issue where your pen would not register pressure-sensitivity while your device was connected by Bluetooth.369
Cintiq Companion 2DTH-W1310All versionsWe resolved an issue where, if you changed some settings in Wacom Display Settings, it would crash.380
Wacom Cintiq ProDTH-1320, 1620All versionsWe resolved an issue where, if your device was set as the secondary monitor and you tapped three-fingers to display an On-Screen Control, the On-Screen Control would display on your primary monitor instead of on your device.391
Wacom Intuos ProPTH-660, 860Windows 10 and 8We resolved an issue where your pen would not work, even though touch was working. This would happen after the device woke up from sleep or after turning your computer off and on again with your tablet powered off.417, 442
Wacom Cintiq ProDTH-1320, 1620Windows 10 and 8We resolved an issue where, if you plugged and unplugged your device without shutting down your computer, your device would not appear in Wacom Tablet Properties.421
All devicesAll modelsAll versionsWe resolved an issue where, when you were installing the driver, the message Would you like to install this device software? Name: EldoS Corporation System devices might have appeared.13188
 
Known Issues
AffectedWhat you can expect

All devices

All modelsYou might receive either of these error messages:
  • The application was unable to start correctly (0xc000007b).
  • The program can't start because MSVCR100.dll is missing from your computer.

What you can do about it:

  • Install driver version 6.3.22-6.
487