RELEASE NOTES

Windows Driver 6.3.20

Created for Windows 10, 8, and 7

 
Click here to see compatible products.
Wacom MobileStudio ProDTH-W1320, W1620
Wacom Cintiq ProDTH-1320, 1620
Wacom Intuos ProPTH-660, 860
IntuosCTL-480, 680, 490, 690/CTH-480, 680, 490, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH-450, 650, 850/PTK-450, 650
Intuos ProPTH-451, 651, 851
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK-1300/DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK-2200/DTH-2200
Cintiq 24HDTK-2400/DTH-2400
Cintiq 27QHDDTK-2700/DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
ExpressKey RemoteEKR-100
DTU-1031
DTU-1031X
DTU-1141
DTU-1631
DTK-1651
DTU-1931
DTU-2231
DTK-2241
DTH-2242
 
Driver 6.3.20-7 Release Notes
Driver 6.3.20-5 Release Notes
 
WHAT'S NEW IN 6.3.20

SUPPORT FOR THE NEW WACOM INTUOS PRO

With the new Wacom Intuos Pro (PTH-660 and PTH-860), you can use the super-sensitive Wacom Pro Pen 2 to sketch on the customizable drawing surface of the tablet and see your creations display on your screen in the applications you choose.

You can also automatically convert sketches on paper into digital files. Draw in ink on your preferred paper with the 0.4mm Wacom Finetip Pen, and the Wacom Intuos Pro stores up to 200 sketches, ready for you to sync using the Wacom Inkspace app.

 

ADJUST THE BRIGHTNESS OF LEDS

New for Wacom Intuos Pro (PTH-660 and 860), you can now adjust the brightness of the LEDs on your pen tablet so that you can turn them off when you don’t need them and make them brighter when you do. Open the Wacom Tablet Properties, click Options, and move the Brightness Adjustment slider until you are satisfied.

 
WINDOWS DRIVER 6.3.20-7
Released on February 7, 2017

Release notes updated on February 14, 2017

 
RESOLVED ISSUES
WHAT WAS AFFECTED?HERE'S WHAT WAS FIXED.
Wacom Cintiq ProDTH-1320, 1620TouchWe resolved an issue where touch would be offset when your pen display was connected by a USB-C to USB-C cable.14709

All devices with touch

Wacom MobileStudio Pro, Wacom Intuos Pro, Intuos Pro, Intuos 5, Intuos, Wacom Cintiq Pro, Cintiq 13HD, 22HD, 24H, 27QHD, Companion, Companion 2, Companion Hybrid

DTH-1300, A1300, W1300, W1310, 1320, W1320, 1620, W1620, 2200, 2242, 2400, 2700

PTH-450, 451, 650, 651, 660, 850, 851, 860

CTH-480, 490, 680, 690

TouchWe resolved an issue where touch would not work after your computer woke up from sleep.14894
Wacom Cintiq ProDTH-1320, 1620ExpressKeysWe resolved an issue where the ExpressKeys would not work after your Windows 10 computer woke up from sleep.14708
Wacom Intuos ProPTH-660, 860BluetoothWe resolved an issue where the tablet would no longer be paired by Bluetooth to your Windows 10 computer after it woke up from sleep.14757
Cintiq 27QHDDTK and DTH-2700Two-finger touchWe resolved an issue where two-finger touch functions would not work.14831
Wacom Intuos ProPTH-660, 860All tablet functionsWe resolved an issue where the tablet would not work after your Windows 10 computer woke up from sleep.14832
Wacom Intuos ProPTH-660, 860BluetoothWe resolved an issue where the tablet would not work while connected by Bluetooth unless you restarted your computer while the tablet was attached.14856

All pen tablets with Wireless Accessory Kit

Intuos Pro, Intuos 5, Intuos

PTH-450, 451, 650, 651, 850, 851

PTK-450, 650

CTL-480, 490, 680, 690

CTH-480, 490, 680, 690

PenWe resolved an issue where your pen would not work if your palm was touching the tablet surface while you were connected by the Wireless Accessory Kit.14858

All pen displays with touch

Wacom MobileStudio Pro, Wacom Cintiq Pro, Cintiq 13HD, 22HD, 24H, 27QHD, Companion, Companion 2, Companion Hybrid

DTH-1300, A1300, W1300, W1310, 1320, W1320, 1620, W1620, 2200, 2242, 2400, 2700

One and two-finger touchWe resolved an issue where one and two-finger touch would occassionally stop working on your Windows 8 computer.14893
Wacom Intuos ProPTH-660, 860Bluetooth and Wacom Tablet PropertiesWe resolved an issue where Wacom Tablet Properties would not open after your Windows 10 computer woke up from sleep while connected by Bluetooth.14895

All pen tablets with Wireless Accessory Kit and touch

Intuos Pro, Intuos 5, Intuos

PTH-450, 451, 650, 651, 850, 851

CTH-480, 490, 680, 690

Pen and touch with Wireless Accessory KitWe resolved an issue where pen and touch would stop working when connected by a Wireless Accessory Kit to your Windows 8 computer.14922
 
KNOWN ISSUES
WHAT IS AFFECTED?HERE'S WHAT YOU CAN EXPECT.

Wacom Intuos Pro

Wacom Cintiq Pro

MobileStudio Pro

PTH-660, 860

DTH-1320, W1320, 1620, W1620

Art Pen and Airbrush Pen

The Art Pen rotates in the opposite direction to what is expected, and the Airbrush Pen wheel does not work.

What you can do about it: You can install driver version 6.3.19 and update to 6.3.21 when it is released. The issue will be fixed in 6.3.21.

14434

Wacom Intuos Pro

PTH-660, 860Pen with Bluetooth

When you connect your computer to your tablet by Bluetooth, there might be a delay before your pen will work.

What we are doing about it: We are working to shorten or remove this delay.

14759
All devicesAll modelsDriver installation

When you install the 6.3.20-7 driver, a Windows Security window appears asking you, "Would you like to install this device software?"

What you can do about it: Click Install when the window appears.

14765
 
WINDOWS DRIVER 6.3.20-5
Released on January 19, 2017

Release notes updated on January 20, 2017

 
RESOLVED ISSUES
WHAT WAS AFFECTED?HERE'S WHAT WAS FIXED.
Cintiq 27QDH touch

DTK-2700

DTH-2700

Two-finger touch gesturesWe resolved the issue where two-finger touch gestures would not work.
Wacom Intuos Pro

PTH-660

PTH-860

PenWe resolved the issue where the pen would not work on your Intuos Pro after your Windows 10 computer would wake up from sleep mode.

Intuos Pro

Intuos

CTL-480, 680, 490, 690

CTH-480, 680, 490, 690

PTH-450, 451, 650, 651, 850, 851

PTK-440, 450, 640, 650, 840, 1240, 540WL
Wireless Accessory KitWe resolved the issue where the Wireless Accessory Kit would disconnect and reconnect every few seconds.
 
KNOWN ISSUES
WHAT IS AFFECTED?HERE'S WHAT YOU CAN EXPECT.
All devicesAll modelsDriver installation

When you install the 6.3.20-5 driver, a Windows Security window appears asking you, "Would you like to install this device software?"

What you can do about it: Click Install when the window appears.