6.3.40 Release Notes


Created for Catalina (10.15), Mojave (10.14), High Sierra (10.13), and Sierra (10.12)

Driver 6.3.40-2 Release Notes

Compatible products
Wacom One Creative Pen DisplayDTC133
Wacom MobileStudio ProDTH-W1320, W1321, W1620, W1621
Wacom Cintiq ProDTH-1320, 1620, DTK-2420, DTH-2420, 3220
Wacom Cintiq 16DTK-1660, 1661
Wacom Cintiq 22DTK-2260, 2261
Wacom Intuos ProPTH-460, 660, 860
One by WacomCTL-471, 472, 671, 672
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Wacom IntuosCTL-4100, 4100WL, 6100, 6100WL
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
Wacom Cintiq Pro EngineDPM-W1000
ExpressKey RemoteEKR-100
What's new in 6.3.40

Improvements for a richer Wacom customer experience.

  • Users of touch-enabled pen displays can now assign modifier keys (Cmd, Opt, etc.) to On-Screen Controls and combine those modifiers with pen input, other On-Screen Controls, ExpressKeys, keyboard keystrokes and even mouse input. This makes the On-Screen Controls work like ExpressKeys.
  • Users of touch-enabled pen displays can now disable touch input, except for on the On-Screen Controls. This prevents unintended touch when using On-Screen Controls.
  • The Wacom Desktop Center now has a direct link to the Wacom ID account.
  • A new Tip-Up Assist feature helps with pixel-accurate positioning of objects (vector lines, nodes and other control points) on high resolution screens (for Pro Pen 2, Pro Pen 3D and Pro Pen Slim users).

If you need assistance enabling specific macOS Security & Privacy settings so that the Wacom driver works properly, see these instructions for details.

Driver 6.3.40-2 for macOS
Released on June, 29 2020
Resolved Issues
Pen Displays All models We fixed an issue with 2-finger tap launching the right-click menu in an unexpected part of the screen. 4006
Touch-Enabled Devices All models We made improvements to palm rejection on a variety of devices. 4034 4037
Pen Tablets All models We fixed an issue so that you can now map pen tablets to two monitors that have the same monitor ID and serial number. 4113
Known Issues
AffectedWhat you can expect
All Devices All models

When activating a keystroke assigned to a button (holding down an ExpressKey or pen button assigned to activate the Option key, for example), the keystroke improperly releases, even when you continue to hold down the ExpressKey or pen button.

What you can do about it while we fix it: Uninstall the 6.3.40-2 driver and then install the 6.3.39-1 driver, which you can download here.

Cintiq Pro DTH-1620

After enabling and then disabling Tablet mode on a Cintiq Pro 16 and restarting the computer, touch functionality stops working.

What you can do about it while we fix it: Restarting the computer a second time resolves the issue.

All Devices All models

In Catalina (macOS 10.15) you cannot launch the keyboard viewer. An error message will display.

What you can do about it while we fix it: Manually launch the the keyboard from the Input menu in the menu bar by selecting Show Keyboard Viewer. (If the command isn't shown, go to System Preferences > Keyboard and select “Show keyboard and emoji viewers in menu bar.”)

All Devices All models

Straight line segments are present at the start of a stroke in some applications.

What you can do about it while we fix it: We are working with the application developers to solve the problem. If you experience this problem, check for application updates.

All Devices All models

You cannot log in to your computer from your device using pen or touch.

What you can do about it while we fix it: You can use your mouse or touchpad. If you do not have a mouse or touchpad, use the Right or Left arrow keys on your keyboard until your user name is selected and then press Enter.

Did you notice an issue that you want to tell us about? Let us know!