6.3.37 Release Notes

macOS

Created for Catalina (10.15), Mojave (10.14), High Sierra (10.13), and Sierra (10.12)

Driver 6.3.37-3 Release Notes

Driver 6.3.37-2 Release Notes

Compatible products
Wacom MobileStudio ProDTH-W1320, W1321, W1620, W1621
Wacom Cintiq ProDTH-1320, 1620, DTK-2420 and DTH-2420
Wacom Cintiq 16DTK-1660, 1661
Wacom Cintiq 22DTK-2260, 2261
Wacom Intuos ProPTH-460, 660, 860
One by WacomCTL-471, 472, 671, 672
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Wacom IntuosCTL-4100, 4100WL, 6100, 6100WL
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
Wacom Cintiq Pro EngineDPM-W1000
ExpressKey RemoteEKR-100
DTU-1031
DTU-1031X
DTU-1141
DTU-1152
DTK-1651
DTK-1660E
DTK-2241
DTH-2242
DTK-2451
DTH-2452
What's new in 6.3.37

Fine-tuned a variety of behind-the-scenes features to improve the customer experience.

  • If you have installed Catalina (10.15), see these important instructions to assure that the new operating system's security settings allow the Wacom driver to function correctly.
  • More seamless sharing of driver settings across multiple tablets of the same type.
  • Refined Wacom Experience Program data to better inform new product development.
  • Improved access to tutorial videos within the Wacom Desktop Center.
Driver 6.3.37-3 for macOS
Released on October 21, 2019
Resolved Issues
AffectedFixed
All Devices All models We fixed an installation issue in which a warning message appeared when installing the 6.3.37-2 driver from the web. 3529
Known Issues
AffectedWhat you can expect
All Devices All models

Horizontal scrolling with Pan/Scroll in Excel is scrolling opposite of what is expected.

What you can do about it while we fix it: If it bothers you, use the scrollbar, keyboard, or touch to scroll.

3136
All Devices All models

Straight line segments are present at the start of a stroke in some applications.

What you can do about it while we fix it: We are working with the application developers to solve the problem. If you experience this problem, check for updates.

3134
All Devices All Models

You cannot log in to your computer from your device using pen or touch.

What you can do about it while we fix it: You can use your mouse or touchpad. If you do not have a mouse or touchpad, use the Right or Left arrow keys on your keyboard until your user name is selected and then press Enter.

959
All Devices All Models

Unable to rename desktop objects by clicking them with the pen.

What you can do about it while we fix it: Use touch or the enter key to rename desktop objects.

946
All Devices All models

There is currently an issue which causes modifier keys triggered from ExpressKeys™ and Pen Buttons to not function correctly when coupled with the keyboard.

What you can do about it while we fix it: Create keystrokes or use your keyboard when modifiers are required.

871
Did you notice an issue that you want to tell us about? Let us know!
Driver 6.3.37-2 for macOS
Released on October 14, 2019
Resolved Issues
AffectedFixed
All Devices All models We improved the pen pressure response on newer 4k and 8k pressure tablets to make it easier to reach maximum pressure. 1127

3356
Touch-Enabled Devices All models We made significant improvements to palm rejection; for example, preventing unwanted marks from appearing when a hand is resting on a touch-enabled tablet or display surface. 2442
Pen Displays All models We fixed an issue in which pen calibration was not functioning properly in certain scenarios. 3186

3375

3452
All Devices All models We fixed an issue with the Wacom Tablet control panel unexpectedly closing when the Sidecar feature was being used. 3385

3358
All Devices All models We fixed an issue with the firmware installation from the Wacom Desktop Center. 3446
All Devices All models We added an incremental scroll function to the left/right arrow keys in Anime Studio, allowing you to cycle through an animation timeline one frame at a time. 1528
Known Issues
AffectedWhat you can expect
All Devices All models

Horizontal scrolling with Pan/Scroll in Excel is scrolling opposite of what is expected.

What you can do about it while we fix it: If it bothers you, use the scrollbar, keyboard, or touch to scroll.

3136
All Devices All models

Straight line segments are present at the start of a stroke in some applications.

What you can do about it while we fix it: We are working with the application developers to solve the problem. If you experience this problem, check for updates.

3134
All Devices All Models

You cannot log in to your computer from your device using pen or touch.

What you can do about it while we fix it: You can use your mouse or touchpad. If you do not have a mouse or touchpad, use the Right or Left arrow keys on your keyboard until your user name is selected and then press Enter.

959
All Devices All Models

Unable to rename desktop objects by clicking them with the pen.

What you can do about it while we fix it: Use touch or the enter key to rename desktop objects.

946
All Devices All models

There is currently an issue which causes modifier keys triggered from ExpressKeys™ and Pen Buttons to not function correctly when coupled with the keyboard.

What you can do about it while we fix it: Create keystrokes or use your keyboard when modifiers are required.

871
Did you notice an issue that you want to tell us about? Let us know!