6.3.27 Release Notes


Created for High Sierra (10.13), Sierra (10.12), and El Capitan (10.11)

Driver 6.3.27-2 Release Notes

Compatible products
Wacom MobileStudio ProDTH-W1320, W1620
Wacom Cintiq ProDTH-1320, 1620, DTK-2420, DTH-2420, 3220
Wacom Intuos ProPTH-660, 860
One by WacomCTL-471, 472, 671, 672
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
ExpressKey RemoteEKR-100
What's new in 6.3.27

Support For the New DTK-2451 and DTH-2452 Pen Display Tablets!

Support has been added for new pen display tablets (DTK-2451 & DTH-2452). These tablets allow you to easily view, annotate, and sign documents. Use the included pen, or touch the tablet surface, to open and work with your documents, including signing directly on the tablet.

New Functions, Options, and Improvements!

In this release we have improved the functionality of our touch, gesture, and pen button features in all of your favorite applications.

The button function of the new Pro Pen 3D was optimized to avoid undesirable results from inadvertently pressing multiple buttons simultaneously.

This update includes a variety of other fixes, so be sure to install the latest driver for optimum use of your Wacom products.

Driver 6.3.27-2 for macOS
Released on December 18, 2017
Resolved Issues
All Devices All models We fixed an issue where the hidden dock on Mac can be difficult to display using your pen. 1189
Cintiq Pro DTH-1320, 1620 We fixed an issue where the Cintiq setup wizard opens after every computer restart. 1123
Pro Pen 3D We fixed an issue where simultaneously pressing multiple pen buttons and pressing the pen tip of your Pro Pen 3D to your tablet may cause lag in your application. 1180
Known Issues
AffectedWhat you can expect
All Display All display models

When your palm touches the tablet using Adobe Illustrator, the cursor can disappear.

What you can do about it while we fix it: You can turn off the Touch feature of your tablet so that only the pen tip is recognized. We are currently working with our partners at Adobe to fix this issue.

All Devices All models

If erase is set to a pen button instead of the pen eraser, the button may not work in all applications.

What you can do about it while we fix it: Continue to use the pen eraser to perform the erase function.

All Devices All models

The multi-touch function does not work in ArtRage.

What you can do about it while we fix it: Do not use the multi-touch function. We are currently working with our partners at ArtRage to fix this issue.

Pro Pen 3D

The pan/zoom function in 3D apps is abrupt when using the Pro Pen 3D.

What you can do about it while we fix it: Use alternate pan/zoom control methods instead of the pen control.

Did you notice an issue that you want to tell us about? Let us know!