6.3.24 Release Notes


Created for Sierra (10.12), El Capitan (10.11), Yosemite (10.10)

Driver 6.3.24-1 Release Notes

Compatible products
Wacom MobileStudio ProDTH-W1320, W1620
Wacom Cintiq ProDTH-1320, 1620
Wacom Intuos ProPTH-660, 860
One by WacomCTL-472/CTL-672
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
ExpressKey RemoteEKR-100
What's new in 6.3.24


To help you find answers to your questions faster, our team updated some of the most essential user help topics:

  • Clear explanations of your options for mapping in the Map your device to your monitor topics
  • Better organization of Application Specific settings help topics
  • Simple suggestions for testing your tools in the Test topics
Driver 6.3.24-1 for macOS
Released on August 31, 2017
Known Issues
AffectedWhat you can expect
All devices All models Your pen might not work in Google Chrome. What we are doing about it: We are currently working with Google to resolve this issue, and it is expected to be fixed in a Google Chrome update soon. In the meantime, touch functionality will still work in Google Chrome. 873
All devices All models You cannot log in to your computer from your device using pen or touch. What you can do about it while we are working on a solution: You can use your mouse or touchpad. If you do not have a mouse or touchpad, use the right or left arrow keys on your keyboard until your user name is selected and then press Enter. 14604