6.3.23 Release Notes

macOS

Created for Sierra (10.12), El Capitan (10.11), Yosemite (10.10)

Driver 6.3.23-3 Release Notes

Driver 6.3.23-4 Release Notes

Compatible products
Wacom MobileStudio ProDTH-W1320, W1620
Wacom Cintiq ProDTH-1320, 1620
Wacom Intuos ProPTH-660, 860
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
ExpressKey RemoteEKR-100
DTU-1031
DTU-1031X
DTU-1141
DTU-1631
DTK-1651
DTU-1931
DTU-2231
DTK-2241
DTH-2242
 
 
What's new in 6.3.23

SUPPORT FOR THE NEW DTH-1152 PEN DISPLAY

The DTH-1152 pen display allows you to easily view, annotate, and sign documents. Use the pen or touch the tablet surface directly to open documents on your DTH-1152, and then work with and sign them directly on the device, too.

 

USER HELP UPDATES

To help you find answers to your questions faster, our team updated some of the most essential user help topics:

  • On-Screen Controls
  • Tablet mode for Wacom Cintiq Pro
Updated Firmware
ReleasedAffectedCheck Updates in the Wacom Desktop Center to install the firmware
August 21, 2017

Wacom MobileStudio Pro

Wacom Cintiq Pro

Wacom Intuos Pro

DTH-1320, W1320, 1620, W1620

PTH-660, 860

The updated firmware fixes the wavy line issue that you might have experienced.
 
Driver 6.3.23-4 for macOS
Released on July 20, 2017

Release notes updated on July 20, 2017

 
Resolved Issues
AffectedFixed

All devices

All modelsErratic behavior when using ZBrush, such as your cursor jumped where you did not expect or you were unable to select an item448
 
Known Issues
AffectedWhat you can expect

All devices

All models

You cannot log in to your computer from your device using pen or touch.

What you can do about it while we are working on a solution:

You can use your mouse or touchpad. If you do not have a mouse or touchpad, use the right or left arrow keys on your keyboard until your user name is selected and then press Enter.
14604
 
Driver 6.3.23-3 for macOS
Released on July 6, 2017

Release notes updated on July 6, 2017

 
Resolved Issues
AffectedFixed

All devices with macOS Sierra (10.12)

All modelsIf you had Sticky Keys enabled in the macOS Accessibility menu, you could not dismiss a modifier by clicking the pen.426

All devices

All modelsAuthentication failed error message when you logged in to the Wacom Desktop Center458

All devices

All modelsWhen you used a modifier on your keyboard plus the pen tip to perform a function, it would not work.476

All devices

All modelsError message when backing up or restoring settings from the Cloud Backup section in the Wacom Desktop Center493

All devices with macOS Sierra (10.12)

All modelsAccidental double-clicks494

All devices with macOS Sierra (10.12)

All modelsApplication-specific settings did not work when you first opened an application.506
All devices with the Pro Pen 2All modelsIf you had Tip Feel set to Soft and dragged an item with your pen tip, dragging would sometimes continue after you lifted the pen.655
 
Known Issues
AffectedWhat you can expect

All devices

All models

You cannot log in to your computer from your device using pen or touch.

What you can do about it while we are working on a solution:

You can use your mouse or touchpad. If you do not have a mouse or touchpad, use the right or left arrow keys on your keyboard until your user name is selected and then press Enter.
14604

Wacom Intuos Pro

PTH-660, 860

When you connect to your tablet by Bluetooth, there might be a delay before your pen will work.

What we are doing about it:

We are working to shorten or remove this delay.
14759