RELEASE NOTES

macOS Driver 6.3.20

Created for Sierra (10.12), El Capitan (10.11), Yosemite (10.10)

 
Click here to see compatible products.
Wacom MobileStudio ProDTH-W1320, W1620
Wacom Cintiq ProDTH-1320, 1620
Wacom Intuos ProPTH-660, 860
IntuosCTL-480, 680, 490, 690/CTH-480, 680, 490, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH-450, 650, 850/PTK-450, 650
Intuos ProPTH-451, 651, 851
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK-1300/DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK-2200/DTH-2200
Cintiq 24HDTK-2400/DTH-2400
Cintiq 27QHDDTK-2700/DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
ExpressKey RemoteEKR-100
DTU-1031
DTU-1031X
DTU-1141
DTU-1631
DTK-1651
DTU-1931
DTU-2231
DTK-2241
DTH-2242
 
Driver 6.3.20-11 Release Notes
Driver 6.3.20-8 Release Notes
 
WHAT'S NEW IN 6.3.20

SUPPORT FOR THE NEW WACOM INTUOS PRO

With the new Wacom Intuos Pro (PTH-660 and PTH-860), you can use the super-sensitive Wacom Pro Pen 2 to sketch on the customizable drawing surface of the tablet and see your creations display on your screen in the applications you choose.

You can also automatically convert sketches on paper into digital files. Draw in ink on your preferred paper with the 0.4mm Wacom Finetip Pen, and the Wacom Intuos Pro stores up to 200 sketches, ready for you to sync using the Wacom Inkspace app.

 

ADJUST THE BRIGHTNESS OF LEDS

New for Wacom Intuos Pro (PTH-660 and 860), you can now adjust the brightness of the LEDs on your pen tablet so that you can turn them off when you don’t need them and make them brighter when you do. Open the Wacom Tablet Properties, click Options, and move the Brightness Adjustment slider until you are satisfied.

 
MAC DRIVER 6.3.20-11
Released on February 7, 2017

Release notes updated on February 14, 2017

 
RESOLVED ISSUES
WHAT WAS AFFECTED?HERE'S WHAT WAS FIXED.

Wacom Intuos Pro

PTH-660, 860Sleep mode with Bluetooth

We resolved an issue where your computer would wake up one minute after you put it to sleep while connected by Bluetooth.

Important: For the fix to go into effect, you also need to update your firmware to version 1.2.3.0.

14756, 14937
Wacom Cintiq ProDTH-1320, 1620TouchWe resolved an issue where touch would be offset when your pen display was connected by a USB-C to USB-C cable.14709

All devices with touch

Wacom MobileStudio Pro, Wacom Intuos Pro, Intuos Pro, Intuos 5, Intuos, Wacom Cintiq Pro, Cintiq 13HD, 22HD, 24H, 27QHD, Companion, Companion 2, Companion Hybrid

DTH-1300, A1300, W1300, W1310, 1320, W1320, 1620, W1620, 2200, 2242, 2400, 2700

PTH-450, 451, 650, 651, 660, 850, 851, 860

CTH-480, 490, 680, 690

TouchWe resolved an issue where touch would not work after your computer woke up from sleep.14894

All devices with a Touch Ring

Wacom Intuos Pro, Intuos Pro, Cintiq 24H, Wacom MobileStudio Pro, ExpressKey Remote

PTH-451, 651, 660, 851, 860

DTK-2400

DTH-W1320, W1620, 2400

EKR-100

Auto Scroll/Zoom on Touch Ring in SketchbookWe resolved an issue where using the Touch Ring to Auto Scroll/Zoom would not work in Sketchbook.14610

All pen tablets with touch

Wacom Intuos Pro, Intuos Pro, Intuos 5, Intuos

PTH-450, 451, 650, 651, 660, 850, 851, 860

CTH-480, 490, 680, 690

Three-finger dragWe resolved an issue where dragging an item using three fingers would not work.14728

All devices

All modelsPen in IllustratorWe resolved the issue where the pen would not work in Illustrator if you pressed an ExpressKey with Pan/Scroll assigned and then pressed an ExpressKey with SHIFT + TAB assigned.14799

Wacom Intuos Pro

PTH-660, 860Touch and Console LogWe resolved an issue where every touch event would be reported in the Console Log instead of only errors.14892

All devices with touch

Wacom MobileStudio Pro, Wacom Intuos Pro, Intuos Pro, Intuos 5, Intuos, Wacom Cintiq Pro, Cintiq 13HD, 22HD, 24H, 27QHD, Companion, Companion 2, Companion Hybrid

DTH-1300, A1300, W1300, W1310, 1320, W1320, 1620, W1620, 2200, 2242, 2400, 2700

PTH-450, 451, 650, 651, 660, 850, 851, 860

CTH-480, 490, 680, 690

Touch and Console LogWe resolved an issue where an error would be reported in the Console Log when you switched applications.14904

All devices

All modelsWacom Desktop Center updatesWe resolved an issue where the Wacom Desktop Center would fail to notify you that a firmware update was available.14905

Wacom Intuos Pro

PTH-660, 860All tablet functionsWe resolved an issue where your tablet would not work after your computer woke up from sleep while you were connected by Bluetooth.14952

Wacom Intuos Pro

PTH-660, 860Four-finger swipeWe resolved an issue where, if you swipe left using four fingers to return to the previous screen, afterwards your pen, mouse, and any touch would only perform right-clicks.14961
 
KNOWN ISSUES
WHAT IS AFFECTED?HERE'S WHAT YOU CAN EXPECT.

Wacom Intuos Pro

Wacom Cintiq Pro

MobileStudio Pro

PTH-660, 860

DTH-1320, W1320, 1620, W1620

Art Pen and Airbrush Pen

The Art Pen rotates in the opposite direction to what is expected, and the Airbrush Pen wheel does not work.

What you can do about it: You can install driver version 6.3.19 and update to 6.3.21 when it is released. The issue will be fixed in 6.3.21.

14434

Wacom Intuos Pro

PTH-660, 860Pen with Bluetooth

When you connect your computer to your tablet by Bluetooth, there might be a delay before your pen will work.

What we are doing about it: We are working to shorten or remove this delay.

14759
All devicesAll modelsPen with Mac OS X 10.12

When you are using a pen with Mac OS X 10.12, your lines might be wavy.

What we are doing about it: We are currently working with Apple to resolve this issue. We will pass on more information as we have it.

14834
 
MAC DRIVER 6.3.20-8
Released on January 19, 2017

Release notes updated on January 20, 2017

 
RESOLVED ISSUES
WHAT WAS AFFECTED?HERE'S WHAT WAS FIXED.
All devicesAll modelsTwo-finger panWe resolved the issue where performance was slow and jittery when using two fingers to pan in Photoshop CC 2017.
All devicesAll modelsPenWe resolved the issue where your pen would not work after you removed your settings.

All devices

All modelsErase function assigned to pen side switchWe resolved the issue where the pen side switch would not erase if you assigned the Erase function to it.

All devices

All modelsPinch to zoom in PhotoshopWe resolved the issue where the page in Photoshop would scroll instead of zoom when you pinched your fingers to zoom.

All devices

All modelsPen in IllustratorWe resolved the issue where the pen would not work in Illustrator if you pressed an ExpressKey with pan/scroll assigned and then pressed an ExpressKey with SHIFT + TAB assigned.

Cintiq Pro

DTH-1320 and 1620Touch Key button labelsWe resolved the issue where the labels for the Touch Key buttons were incorrect.

Wacom Intuos Pro

PTH-660 and 860Device listWe resolved the issue where the same Wacom Intuos Pro pen tablet would display multiple times in the Device list in Wacom Tablet Properties.

Wacom Intuos Pro

PTH-660 and 860Touch RingWe resolved the issue where a keystroke assigned to the Touch Ring would repeat after you removed your finger from the Touch Ring.

Wacom Intuos Pro

Intuos Pro

Intuos

CTL-480, 680, 490, 690

CTH-480, 680, 490, 690

PTH-450, 451, 650, 651, 660, 850, 851, 860

PTK-440, 450, 640, 650, 840, 1240, 540WL
Three-finger dragWe resolved the issue where an item would not move if you used three fingers to drag it.
 
KNOWN ISSUES
WHAT IS AFFECTED?HERE'S WHAT YOU CAN EXPECT.
All devicesAll modelsPen with Mac OS X 10.12

When you are using a pen with Mac OS X 10.12, your lines might be wavy.

What we are doing about it: Wacom Engineers are currently working with Apple to resolve this issue. We will pass on more information as we have it.