6.3.23 Release Notes

Windows

Created for Windows 10, 8, and 7

Windows 10 S is not supported

Driver 6.3.23-1 Release Notes

Compatible products
Wacom MobileStudio ProDTH-W1320, W1620
Wacom Cintiq ProDTH-1320, 1620
Wacom Intuos ProPTH-660, 860
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
ExpressKey RemoteEKR-100
DTU-1031
DTU-1031X
DTU-1141
DTU-1631
DTK-1651
DTU-1931
DTU-2231
DTK-2241
DTH-2242
 
What's new in 6.3.23

SUPPORT FOR THE NEW DTH-1152 PEN DISPLAY

The DTH-1152 pen display allows you to easily view, annotate, and sign documents. Use the pen or touch the tablet surface directly to open documents on your DTH-1152 and then work with and sign them directly on the device, too.

 

USER HELP UPDATES

To help you find answers to your questions faster, our team updated some of the most essential user help topics:

  • On-Screen Controls
  • Tablet mode for Wacom Cintiq Pro
Updated Firmware
ReleasedAffectedCheck Updates in the Wacom Desktop Center to install the firmware
August 21, 2017

Wacom MobileStudio Pro

Wacom Cintiq Pro

Wacom Intuos Pro

DTH-1320, W1320, 1620, W1620

PTH-660, 860

The updated firmware fixes the wavy line issue that you might have experienced.
Driver 6.3.23-1 for Windows
Released on July 6, 2017

Release notes updated on July 6, 2017

 
Resolved Issues
AffectedFixed

All devices

All modelsAuthentication failed error message when you logged in to the Wacom Desktop Center458

All devices

All modelsZoom In and Zoom Out would not work when assigned to an ExpressKey, Rocker Ring, or pen button.508
All devicesAll modelsThe error message The tablet driver is not responding would display if your settings file was corrupted. With this release, the driver reverts to a backup settings file so that your device continues working.600
All devices with the Pro Pen 2All modelsIf you had Tip Feel set to Soft and dragged an item with your pen tip, dragging would sometimes continue after you lifted the pen.655
 
Known Issues
AffectedWhat you can expect

All devices

All models

You might get the error message The tablet driver is not responding when you open Wacom Tablet Properties.

What you can do about it while we are working on a solution:

Try restarting your computer. If that does not work, contact Customer Support. 		686