6.3.21 Release Notes

Created for Windows 10, 8, and 7

Windows

 
Compatible products
Wacom MobileStudio ProDTH-W1320, W1620
Wacom Cintiq ProDTH-1320, 1620
Wacom Intuos ProPTH-660, 860
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
ExpressKey RemoteEKR-100
DTU-1031
DTU-1031X
DTU-1141
DTU-1631
DTK-1651
DTU-1931
DTU-2231
DTK-2241
DTH-2242
 

Driver 6.3.21-10 Release Notes

Driver 6.3.21-7 Release Notes

Driver 6.3.21-3 Release Notes
What's new in 6.3.21

SUPPORT FOR THE NEW WACOM CINTIQ PRO 16

The Wacom Cintiq Pro 16 (DTH-1620) has a 16", etched-glass screen to give you the perfect amount of space for painting and retouching jobs and the right amount of pen tip friction. Draw directly on the surface for a pen-on-screen connection to your work and watch your work progress directly beneath the pen. You can also use touch functionality to easily pan, zoom, or rotate your work with just a touch.

The Wacom Cintiq Pro 16 has features to make your workflow easier, too. Assign functions that you use frequently to the On-Screen Controls and the optional ExpressKey Remote and use the Touch Keys as shortcuts to features.

 

USE WACOM ECHO TO BACK UP YOUR FILES

New for MobileStudio Pro (DTH-W1320 and DTH-W1620), you can set up Wacom Echo to automatically back up your drawings, notes, and any other files stored on your tablet.

  • After you log in to your Wacom Account, select Wacom Echo from the Wacom Desktop Center to begin set up.
  • You have the option to store your backup files in the Wacom Cloud or save them to one of your own drives.
  • You can configure which folders you want backed up, how often you want you want your files backed up, and how long you want the backup files to be saved.

Wacom Echo works automatically according to the settings you choose. Whenever you need to view or restore your files, you can access them by going to the Wacom Desktop Center and clicking Wacom Echo > Restore.

 
Driver 6.3.21-10 for Windows

Released on April 6, 2017

Release notes updated on April 6, 2017

RESOLVED ISSUES
What was affected?Here's what was fixed.

Wacom Intuos Pro

PTH-660, 860We resolved an issue where transferring paper sketches or sketching in Inkspace would not work.283
 
KNOWN ISSUES
There are currently no known issues.
 
Driver 6.3.21-7 for Windows

Released on March 29, 2017

Release notes updated on March 29, 2017

RESOLVED ISSUES
What was affected?Here's what was fixed.

Pen displays with touch

Wacom MobileStudio Pro, Wacom Cintiq Pro, Cintiq 13HD, 22HD, 24HD, 27QHD, Companion, Companion 2, Companion Hybrid

DTH-1300, A1300, W1300, W1310, 1320, W1320, 1620, W1620, 2200, 2400, 2700We resolved an issue where touch was not working on certain areas of your display after you moved your pen away from the screen.166

Cintiq 27QHD

DTH-2700We resolved an issue where touch would stop working.189
 
KNOWN ISSUES
There are currently no known issues.
 
Driver 6.3.21-3 for Windows

Released on March 13, 2017

Release notes updated on March 14, 2017

RESOLVED ISSUES
What was affected?Here's what was fixed.
All devicesAll modelsWe resolved an issue that was causing small drawing strokes not to register.13959
DTH-2242DTH-2242We resolved an issue where palm rejection was not working.14104
Cintiq 27QHD

DTK-2700

DTH-2700

We resolved an issue where you would not be able to adjust the contrast in the Wacom Display Settings after a factory reset.14258
Wacom Cintiq ProDTH-1320, 1620We resolved issues where your pen display would not appear in the Wacom Display Settings.

14409

14467

Wacom Intuos Pro

Wacom Cintiq Pro

MobileStudio Pro

PTH-660, 860

DTH-1320, W1320, 1620, W1620

We resolved an issue where the Art Pen would rotate in the opposite direction to what you expected, and the Airbrush Pen wheel would not work.

14434

All devices with Bluetooth wireless

Wacom Intuos Pro, Intuos 4

PTH-660, 860

PTK-540WL

We resolved an issue where the cursor would be jittery when your tablet was connected by Bluetooth.14499
All devicesAll models

We resolved an issue so you are no longer prompted with the message, "Would you like to install this device software?" when installing the driver.

14765
Wacom Intuos ProPTH-660, 860We resolved an issue so you are no longer prompted with the message, "You must restart your computer to apply these changes" when installing the driver.14959
Wacom Intuos ProPTH-660, 860We resolved an issue where, when you would use two fingers to scroll, you would experience jumpiness, lags, and excessive scrolling.14963
Wacom Intuos ProPTH-660, 860We resolved the time lag between your pen movements and the tablet's response when connected by Bluetooth.14990

DTH-2242

DTH-2242

We resolved an issue that was causing you to be unable to double-click.119

Wacom Intuos Pro

Wacom Cintiq Pro

MobileStudio Pro

PTH-660, 860

DTH-1320, W1320, 1620, W1620

We resolved an issue where using your pen to rotate would not work in some applications.131
 
KNOWN ISSUES
What is affected?Here's what you can expect.

Pen displays with touch

Wacom MobileStudio Pro, Wacom Cintiq Pro, Cintiq 13HD, 22HD, 24HD, 27QHD, Companion, Companion 2, Companion Hybrid

DTH-1300, A1300, W1300, W1310, 1320, W1320, 1620, W1620, 2200, 2400, 2700Touch might not work on certain areas of your display after you move your pen away from the screen.

What we are doing about it:

We are working on this issue and will release an updated driver as soon as possible. Check the Driver Download page of the Wacom website or the Wacom Desktop Center for updates.
166