All Devices |
All models |
If you’re running macOS 10.15, the Pen Calibration function does not work. The calibration window is displayed on the primary monitor and it can’t be dismissed.
What you can do about it while we fix it: If this happens, you can recover by force quitting System Preferences using Command + Option + Escape.
|
3186 |
All Devices |
All models |
Horizontal scrolling with Pan/Scroll... in Excel is scrolling opposite of what is expected.
What you can do about it while we fix it: If it bothers you, use the scrollbar, keyboard, or touch to scroll.
|
3136 |
All Devices |
All models |
Straight line segments are present at the start of a stroke in some applications.
What you can do about it while we fix it: We are working with the application developers to solve the problem. If you experience this problem, check for updates.
|
3134 |
All Pen Tablets |
All models |
The two-finger tap touch gesture to reset the canvas to defaults in Sketchbook 8.5.1 does not work.
What you can do about it while we fix it: Manually reset the canvas without using the touch gesture.
|
1906 |
All Devices |
All models |
Multi-touch gestures are broken in ArtRage.
What you can do about it while we fix it: We are working with the application developers to solve the problem. If you experience this problem, check for updates.
|
1252 |
Intuos Pro |
PTH-660/860 |
You cannot log in to your computer from your device using pen or touch.
What you can do about it while we fix it: You can use your mouse or touchpad. If you do not have a mouse or touchpad, use the Right or Left arrow keys on your keyboard until your user name is selected and then press Enter.
|
959 |
All Devices |
All Models |
Unable to rename desktop objects by clicking them with the pen.
What you can do about it while we fix it: Use touch or the enter key to rename desktop objects.
|
946 |
All Devices |
All models |
There is currently an issue which causes modifier keys triggered from ExpressKeys™ and Pen Buttons to not function correctly when coupled with the keyboard.
What you can do about it while we fix it: Create keystrokes or use your keyboard when modifiers are required.
|
871 |
Did you notice an issue that you want to tell us about? Let us know! |