6.3.21 Release Notes

Created for Sierra (10.12), El Capitan (10.11), Yosemite (10.10)

macOS

 
Compatible products
Wacom MobileStudio ProDTH-W1320, W1620
Wacom Cintiq ProDTH-1320, 1620
Wacom Intuos ProPTH-660, 860
IntuosCTL and CTH-480, 490, 680, 690
Intuos 4PTK-440, 640, 840, 1240, 540WL
Intuos 5PTH and PTK-450, 650, 850
Intuos ProPTH-451, 651, 851
Cintiq 12WXDTZ-1201W
Cintiq 13HDDTK and DTH-1300
Cintiq 21UX 2DTK-2100
Cintiq 22HDDTK and DTH-2200
Cintiq 24HDDTK and DTH-2400
Cintiq 27QHDDTK and DTH-2700
Cintiq CompanionDTH-W1300
Cintiq Companion 2DTH-W1310
Cintiq Companion HybridDTH-A1300
ExpressKey RemoteEKR-100
DTU-1031
DTU-1031X
DTU-1141
DTU-1631
DTK-1651
DTU-1931
DTU-2231
DTK-2241
DTH-2242
 

Driver 6.3.21-8 Release Notes

Driver 6.3.21-5 Release Notes

 
What's new in 6.3.21

SUPPORT FOR THE NEW WACOM CINTIQ PRO 16

The Wacom Cintiq Pro 16 (DTH-1620) has a 16", etched-glass screen to give you the perfect amount of space for painting and retouching jobs and the right amount of pen tip friction. Draw directly on the surface for a pen-on-screen connection to your work and watch your work progress directly beneath the pen. You can also use touch functionality to easily pan, zoom, or rotate your work with just a touch.

The Wacom Cintiq Pro 16 has features to make your workflow easier, too. Assign functions that you use frequently to the On-Screen Controls and the optional ExpressKey Remote and use the Touch Keys as shortcuts to features.

 
Driver 6.3.21-8 for macOS

Released on April 11, 2017

Release notes updated on April 11, 2017

RESOLVED ISSUES
What was affected?Here's what was fixed.

All devices with macOS Sierra (10.12)

All modelsWe resolved the issue that was causing accidental double-clicks, and we improved your ability to select items.

Note: If your pen is not double-clicking like you want, you can customize the double-click speed. Open your computer's System Preferences menu. Go to Accessibility > Mouse & Trackpad and move the Double-Click Speed slider until you are satisfied.

208

All devices with macOS Sierra (10.12)

All modelsWe resolved an issue where your lines would be wavy when using a pen to draw while your computer is running macOS Sierra (10.12).14834
 
KNOWN ISSUES
What is affected?Here's what you can expect.

All devices

All models

You cannot log in to your computer on your pen display using pen or touch.

What you can do about it while we are working on a solution:

You can use your mouse or touchpad to select your user name. If you do not have a mouse or touchpad, press the right or left arrow keys on your keyboard to select your user name and then press Enter. Enter your password with your keyboard and press Enter to log in.
14604

Wacom Intuos Pro

PTH-660, 860

When you connect your computer to your tablet by Bluetooth, there might be a delay before your pen will work.

What we are doing about it:

We are working to shorten or remove this delay.
14759
 
Driver 6.3.21-5 for macOS

Released on March 15, 2017

Release notes updated on March 15, 2017

RESOLVED ISSUES
What was affected?Here's what was fixed.

All devices

All models

We resolved an issue where, when you selected an item with your pen, it would not be selected or your pen tap would register as a double-click.

Note: If your pen is not double-clicking like you want, you can customize the double-click speed in your computer's System Preferences. Go to Accessibility > Mouse & Trackpad and move the Double-Click Speed slider.

13852
Wacom MobileStudio ProDTH-W1320, W1620We resolved an issue where, when you flipped your tablet so that the ExpressKeys were on the opposite side, your cursor would move in the opposite direction to what you expected.13917
All devicesAll modelsWe resolved an issue that was causing small drawing strokes not to register.13959

Wacom Intuos Pro

Wacom Cintiq Pro

MobileStudio Pro

PTH-660, 860

DTH-1320, W1320, 1620, W1620

We resolved an issue where the Art Pen would rotate in the opposite direction to what you expected, and the Airbrush Pen wheel would not work.

14434

All devices with Bluetooth wireless

Wacom Intuos Pro, Intuos 4

PTH-660, 860

PTK-540WL

We resolved an issue where the cursor would be jittery when your tablet was connected by Bluetooth.14499

All pen tablets with touch

Wacom Intuos Pro, Intuos Pro, Intuos 5, Intuos

PTH-450, 451, 650, 651, 660, 850, 851, 860

CTH-480, 490, 680, 690

We resolved an issue where your cursor could stick to the edge of your screen when you used your tablet with more than one monitor.

67

160

Wacom Cintiq Pro

DTH-1320, 1620We resolved an issue that was causing lags when using touch if you were viewing your work on a monitor in pen tablet mode.86

All pen tablets with touch

Wacom Intuos Pro, Intuos Pro, Intuos 5, Intuos

PTH-450, 451, 650, 651, 660, 850, 851, 860

CTH-480, 490, 680, 690

We resolved an issue that was causing lags and excessive scrolling or moving when using touch.128
 
KNOWN ISSUES
What is affected?Here's what you can expect.

Wacom Cintiq Pro

DTH-1320, 1620

You might not be able to use pen or touch on your pen display to log in to your computer.

What you can do about it while we are working on a solution:

You can use your mouse or touchpad to select your user name. If you do not have a mouse or touchpad, press the right or left arrow keys on your keyboard to select your user name and then press Enter. Enter your password with your keyboard and press Enter to log in.
14604

Wacom Intuos Pro

PTH-660, 860

When you connect your computer to your tablet by Bluetooth, there might be a delay before your pen will work.

What we are doing about it:

We are working to shorten or remove this delay.
14759
All devicesAll models

When you are using a pen with macOS Sierra (10.12), your lines might be wavy.

What we are doing about it:

We are working on a temporary fix to implement in the Wacom driver while Apple investigates the issue.
14834